We suggest you order an ice pack for any shipment going south of Virginia or west of Ohio. Ice packs are automatically included in any shipment during the warmer months (April-October). Ice packaging does not guarantee product will arrive non-melted, the packaging simply preserves the internal temperature of the box for a short amount of time during transit.
Speach Family Candy Shoppe, Inc. is an F.O.B. (Free On Board) company; therefore once your order is picked up at our facility by an outside carrier (ie. UPS or USPS) the products become the responsibility of the customer. Orders containing perishable products (products that require refrigeration or cool storage) will be shipped via dry carrier and are shipped at your risk. Speach Family Candy Shoppe, Inc. will not be responsible for any damages due to temperature, humidity, weather or treatment of the shipping container. Scheduled delivery dates by an outside carrier to your location are not guaranteed and are estimated times of arrival only.